⚬ Developed and enhanced a highly integrated Microsoft Power Pages portal for customer self-service, utilizing .NET 8 Web API services to handle all business logic, data operations, and secure Dynamics 365 (D365) integrations.

⚬ Executed a comprehensive frontend modernization initiative: migrated existing Angular components to React.js, integrated new React modules into the Power Pages architecture, and built a scalable localization framework using i18n libraries for multi-language support.

⚬ Led the end-to-end portal UI/UX design process using Figma mockups and prototypes, a strategy that reduced cross-functional team iteration time by 15% (~6 hours/week) through documented specifications and organized component libraries.

⚬ Optimized portal performance significantly, achieving a 30% reduction in load time and improving overall user experience through strategic code refactoring, caching mechanisms, and API call optimizations.

⚬ Implemented key D365 features, including a "Call-Back Support" system for real-time request logging and a robust Case Bulk Upload module utilizing Azure Web Jobs for smooth background processing, validation, and bulk data insertion.

⚬ Enhanced customer interaction journeys within Dynamics 365 Omnichannel by building intelligent automations using Microsoft Copilot Studio, enabling cases and contacts to auto-link to conversations, and collaborating with cross-functional teams for feature deployment.

⚬ I joined Tech Mahindra as an AR developer and worked on a project called AR in Astronomy.

⚬ The project aimed to create an immersive and interactive learning experience for students and enthusiasts of astronomy using augmented reality technology.

⚬ I was involved in developing the AR application using Unity and Vuforia, designing the 3D models of planets and stars, and integrating the app with a database of astronomical facts and figures.

⚬ I learned a lot about AR development, astronomy, and teamwork during my internship.